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Webmail Version- 2 and Version -3

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Webmail Version- 2 and Version -3

Post by Leena on Mon Feb 02, 2009 7:19 pm

Hi I just became a new Rep few days back .

But when I tried using Webmail and send the video mails i recorded , i was in for a
big surprise and disappointment . I could not send any mail as there were error reports
coming ion the screen and when I complained to Global Support they came back saying that the server in Myvideowebmail Version-2 was facing problems and they were attending to it and would get back as soon as it is rectified .

This was more than 2 days back and since I didnt get any reply, i again sent Global support a reminder today asking when the problem would be rectified and they have come back saying that there is no time limit they can give for the rectification but there are two versions in webmail ( version2 and version 3) and as per company rules only one of the version can be accessed.So if i want to access the version 3 , then I need to inform them so that the version 2 can be deactivated and version 3 can be activated.

Now i dont have the slightest idea as to what is the version 2 and what is the version 3 and which is better ???

Can anybody throw some light on this and explain what is version 2 and what is version 3 ???
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Re: Webmail Version- 2 and Version -3 Which Is better?

Post by anandnaidu.mvt on Tue Feb 03, 2009 12:34 am

Hi Leena

Version 3 Beta is our flash version of the MyVideoWebmail Product. This is the
newest of the MyVideoWebmail Product. It is usually better for webpages as it is
in flash. Flash is also better for quality. With lower internet connections it may
be harder to view as it pulls the video directly from the server. These videos takes time to buffer even after the page has loaded and then plays.

The other
Version 2 is our Windows Media Player version of MyVideoWebmail Product. This
one is not in Beta format. This version is a Windows Media Player Version. This
Version loads a temp file to your hard drive which loads faster for slower
internet connections. These videos starts playing as soon as the page is loaded.

Hope you have your querries answered.

One more thing. Servers of the size of Myvideo talk are huge and so every now and then they might have a few bugs to remove. Happens online all the time. SO dont worry about it.
Very Happy

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Version 2 and Version 3

Post by Leena on Tue Feb 03, 2009 12:37 pm

Dear Anand ,

Thanks for the explanation.But If I have a slower internet connection then the version 2 is better and I guess in that case I have to wait for the server problem to be resolved.

And in case I want to change from version 2 to version 3 what do I do ??

FYI I sent a request to Global Support on 2nd Feb morning (IST) to change the version in my ID from Version 2 ro Version 3 . But till today i.e. 3rd Feb 2009 morning the status of my Problem Ticket is showing as OPEN i.e. the support has not responded to this request.

What do I do and how Long do I have to wait to use the videowebmail services ?????
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Re: Webmail Version- 2 and Version -3 Which Is better?

Post by anandnaidu.mvt on Tue Feb 10, 2009 2:38 pm

Leena wrote:
And in case I want to change from version 2 to version 3 what do I do ??

Sending the global support a ticket will do that for ya. You can change your versions anytime you want.



FYI I sent a request to Global Support on 2nd Feb morning (IST) to
change the version in my ID from Version 2 ro Version 3 . But till
today i.e. 3rd Feb 2009 morning the status of my Problem Ticket is
showing as OPEN i.e. the support has not responded to this request.

What do I do and how Long do I have to wait to use the videowebmail services ?????

Usually they respond within 24hrs. Ones or twice it has happened to me also that they took about 2 days to respond. But rest assured they will respond. Ive have got answers to all of the queries i have asked so far.

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Re: Webmail Version- 2 and Version -3

Post by Leena on Tue Feb 10, 2009 2:59 pm

Many Thanks for the explanation.I got the version 3 working and I am able to send mails.

Now there has been a new product launched "Myvideowebcast".

I would like to know what is this Product and how this can be used, because even though this product has been activated for me i dont have any idea as to how it is to be used and what are its Plus points. Any info or Training on this available on line ??This would be useful for further downline marketing / recruitment.
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